It is often believed that success begets success. But there is a reason that only 40 of every 1,000 businesses exist for longer than 10 years. Research overwhelmingly suggests that success and growth lead to a reduced need to innovate. Many think, “It has worked so well, so far - why would I need to change?” This sentiment is called complacency.
I came face-to-face with my own complacency on May 27, 2000 at the Washington State Track & Field Championships. Read the Full Article